4 answers

I'm going to Sydney on 12 July 2011 but not so sure about the ashes from Chile. I'm planning to buy a travel insurance in case there's a delay or cancellation of flight. If anybody has any suggestions, please advice me.

Thank you.

4 Answers

  • +1

    World Nomads apparently dont cover for cancellations due to volcanic eruptions. My mother is stuck in Chile and has a policy with them and they refuse to cover. over 9 years ago

    Answered by Belinda via Site_iconWorldNomads.com
  • +1

    Juraphan,The ash cloud is presently positioned further south than Sydney, so flights from there and to the north are not affected. Weather experts say the plume is breaking apart and is unlikely to reach as far as Sydney.
    Is flying through volcanic ash dangerous - potentially YES, which is why airlines won't do it. So while a delay in your flight is annoying, it is actually in the best interests of your safety.
    Sorry to tell you this but it's too late to buy travel insurance against this incident. Just like you can't buy house insurance after a fire has burned your home to the ground, you cannot be insured against an event which has already occurred. Which is why we urge people to buy travel insurance when they buy their tickets, just in case something like this happens.
    If you haven't bought your tickets yet, maybe consider paying a bit more for a flexible fare which will allow you to change your dates without penalty. Those inflexible discount fares are only cheap if they get you to where you want to go.
    Bring a warm jumper and a raincoat - that's usually the wettest and coldest time of the year in Sydney.
    Phil over 9 years ago

    Answered by Ask Phil via Site_iconWorldNomads.com
  • 0

    Thanks a lot for your answers. They're helpful. I've just asked one of the Thai insurance companies (AXA) and they said they covered this incident but I'm not sure whether they'll change their mind when it occurs. I've already bought the plane tickets for 3 so I just hope the situation won't get worse. Actually my destination is Canberra but I decide to take a coach instead of flying there. Thanks a lot Phil for your suggestion. over 9 years ago

    • my pleasure. Hmmm, check the exact wording of their policy.I urge you to take out travel insurance anyway, it might not cover you for the ash cloud from Chile but you WILL be covered for as yet unknown events, and as you now know, it's best to take out insurance earlier rather than later. Ask Phil over 9 years ago
  • 0

    Hi Belinda,

    Unfortunately as you know, we do not provide cancellation cover as a result of a natural disaster. This is something that has 'never' been part of our coverage for Australian & New Zealand travellers, it's not a benefit that we're choosing to refuse payment against.

    We are talking to our insurers to see whether we can add this as part of new product release, but please note that we always ask our customers to take the time to read their policy wording to make sure the cover is right for them. There is a cooling off period should you wish to change your mind and our customer service team are always at hand to answer any questions you might have around your coverage.

    For those looking to better understand our coverage around natural disasters - please have a read over here - http://journals.worldnomads.com/safetyhub/story/73860/Worldwide/Natural-Disasters-Am-I-covered

    Kind Regards

    Chris Noble
    General Manager
    WorldNomads.com over 9 years ago

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