I couldn't see anything under Helpdesk. Does anyone know if the policy can be placed on hold during the period I am back in Australia and resumed once I return back to Canada?
Hi Susan, Yael from WorldNomads.com here.
Our policies for Australian residents have a benefit included called a Homesick Visit, which means that you can return home once (at your own expense) for any non-claimable reason, and then resume your trip under the same policy period once you are ready to continue your travels. This home visit will not change the overall duration of your policy – as the policy will still expire on your nominated end date, unless you decide to buy more cover to stay overseas for longer. It’s best to have a read of the policy wording carefully to make sure you understand what's covered, what's not covered, and any policy limits or conditions to cover. That way you can decide if the cover is right for you (and all of the activities you’ll be doing in Canada).
I suggest that you contact our customer services team if you have any specific questions about what's covered and not covered - you can reach them here:
https://www.worldnomads.com/contact-us. They are always happy to help.
I hope you have an awesome trip! 3 months ago