Hi Robert, Katrina from WorldNomads.com here.
The Travel Guard Chartis claims team will get back to you shortly with an answer to your question. It's easier for the claims team to answer your question directly via email (and through the messaging service in your membership) as then they can provide specific, personal advice about your travel insurance claim. We prefer not to post personal advice through our Ask A Nomad service, which is best for general travel advice and questions to be answered by us, World Nomads' members and other travel experts, locals and intrepid travellers. about 6 years ago
thanks. today they admitted that it was not necessary to request receipts for less than 150$ type of items and stopped asking me them after they had asked me for them three times before...they did ask me for a copy of all pages of my passport to proceed which seems reasonable enough...so hopefully they dont pull anymore shennanigans, proceed quickly and not continue dragging out and wasting my time and energy...case closed hopefully... about 6 years ago