Katrina Greeves

Katrina Greeves

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    Travel insurance for immigrants

    Hi Janine, Katrina from WorldNomads.com here. You may have noticed that we sell travel insurance, and unlike some other insurers, we'll let you buy it for a one way trip. You can even buy travel insurance with us if you've already left home. If you're immgrating from the UK, there's a couple of considerations - if you've got access to permanent residency and medical care in NZ, then you can buy insurance with us as a NZ resident, so that if you need to be repatriated for medical reasons, then you'd be sent to NZ, rather than the UK. Otherwise, you are welcome to buy as a UK resident with us too. Please do take a look at our plans, read the full description of cover (policy wording) carefully, and choose the one that suites your personal requirements: http://worldnomads.com/insurance.aspx You can also contact our customer services team anytime - they're always happy to help: http://worldnomads.com/contactus.aspx Hope you have an amazing trip through India and Asia and best of luck settling into your new home in NZ! Safe travels! over 7 years ago

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    what is the difference between equestrian activities and horse riding ?

    Hi Kim - Katrina from WorldNomads.com here. I'm going to assume you're wondering if you're covered to do equestrian activities and/or horse riding from a travel insurance perspective? Generally, the difference relates to whether you are riding a horse as a recreational activity while travelling (horse riding) or training / competing professionally (equestrian). Each of our travel insurance plans are different, depending on your country of residence (not where you are going). All of our travel insurance policies available through WorldNomads.com will exclude any participation in professional competition or training for professional sports, no matter if you're riding a horse or in a tuk tuk race! Some policies include recreational equestrian riding and horse riding as standard activities covered, as long as you're not putting yourself at risk or danger. You can check out the adventure sports and activities covered by each plan by selecting your country of residence here - http://www.worldnomads.com/travel-insurance/adventure-travel-insurance.aspx You should read the travel insurance policy wording and full description of coverage carefully (yep - all the fine print) to make sure you know what's covered and not. This will help you choose a plan to suite your personal requirements. Please do contact our customer service team directly if you have other specific questions about what we cover and what we don't cover - http://worldnomads.com/contactus.aspx. We can then answer your questions specifically as it relates to your trip. Safe travels over 7 years ago

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    why are you aking for receipts for my stolen baggage when none of the items are valued over 150$. this is contrary to our agreement

    Hi Robert, Katrina from WorldNomads.com here. The Travel Guard Chartis claims team will get back to you shortly with an answer to your question. It's easier for the claims team to answer your question directly via email (and through the messaging service in your membership) as then they can provide specific, personal advice about your travel insurance claim. We prefer not to post personal advice through our Ask A Nomad service, which is best for general travel advice and questions to be answered by us, World Nomads' members and other travel experts, locals and intrepid travellers. over 7 years ago

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    Country of residence?

    Hi! thanks for your question - it's Katrina from WorldNomads.com here. Country of permanent residence is important from an insurance perspective as it generally determines where you have access to permanent medical care. Travel insurance is for the unexpected things that happen while away from home. So if you suddenly get seriously ill or you're in an accident and injured while travelling, the insurer may decide that you'd get the best medical care in your country of permanent residence, so you may be repatriated back there. Once back home, the travel insurance coverage ends, so any ongoing medical costs you have while at home are at your expense. We need 2 things from you before we can confirm coverage for an Australian resident policy: 1. The key for your personal circumstance as an Australian temporary resident is actually your Medicare status. Can you please get in touch with our customer services team and let us know what this is: http://worldnomads.com/contactus.aspx 2. We'll also need a statement from you to confirm you understand that if you are repatriated back to Australia, you are responsible for any medical expenses in Australia. For residents of other countries reading this: It's important to know that access to travel insurance coverage is dependent on your residency status and may be different for your circumstances, depending on our insurer's requirements. Also be aware, travel insurance is not personal medical insurance for routine or ongoing treatment at home. You can review who can buy the insurance within the terms and conditions or full description of cover (policy wording) - each one is different so please do read all of the fine print carefully : http://www.worldnomads.com/travel-insurance/prices-and-benefits.aspx In general, if you are a permanent resident or citizen of a country, then you can buy our insurance, even if you are travelling in another country. Just remember: you should choose the country of residence where you have access to permanent medical care and where you'd be repatriated to if necessary. If you have specific questions, please do ask us: http://worldnomads.com/contactus.aspx Safe travels over 7 years ago

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    is there a travel insurance which covers you if you dont get your visa back in time for your trip?

    Hi - it's Katrina from WorldNomads.com. You may have noticed that we sell travel insurance. Our plans do have different terms and conditions, depending on your country of residence - you can check out the details what's covered here: http://www.worldnomads.com/travel-insurance/prices-and-benefits.aspx In general, like many other insurance companies, our policies do not cover you if you have to cancel your trip for just any reason or if you change your mind (including if you couldn't get your visa). Generally, travel insurance policies will give you very defined reasons where you're covered for expenses if you have to cancel. It's likely only your pre-paid expenses are covered, not extra tickets if you have to quickly change your flights or buy new tickets for new travel dates. For example: for some of our policies, we only cover your pre-paid expenses if you have to cancel for medical reasons (eg. if you are medically unfit to travel at all or continue your trip.) Other travel insurers may offer you the option to cancel for any reason - just make sure you check the terms and conditions really carefully aka read ALL of the fine print. WorldNomads.com travel insurance coverage differs, depending on your country of residence, so please do read the policy wording / full description of coverage carefully when you get a quote. You should look for sections where there are general exclusions and also do a word search for cancellation, trip interruption or travel delay. If you'd like to get in touch with our customer services team, we can give you the details on coverage specifically for your country of residence - http://worldnomads.com/contactus.aspx Safe travels over 7 years ago

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    Regarding Travel insurance, I am 66 years of age going to Bali from Canada for two weeks - what policy can you recommend?

    Hi - Katrina from WorldNomads.com here. You may have noticed that we sell travel insurance, yet our age limit for Canadian travellers is currently 60 years old. You may wish to try our insurer www.travelguard.ca to see if their policies suite your circumstances and your trip. Safe travels, almost 8 years ago

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    Hello, in 2008 I had an event of diverticulosis and went to ER I did not needed surgery but I do have the condition, it has not bother me si

    Hi Gloria Katrina from WorldNomads.com here. In general all WorldNomads.com travel insurance policies do not provide coverage for pre-existing medical conditions. Any medical conditions, which you are aware of and might reasonably seek treatment for, are generally considered pre-existing medical conditions. This includes any treatment you may have had in a previous policy when you go to extend your plan. You can still take out a World Nomads policy with a pre-existing medical condition, however your claim may not be covered as a result of this condition. Please refer to the policy wording / description of coverage for your country of permanent residence for the full details - http://www.worldnomads.com/travel-insurance/prices-and-benefits.aspx You should read the sections on Medical expenses, General Exclusions and the glossary of terms/special definitions/words you should know. Please do contact our customer services team direct for your policy questions so we can provide personalised advice - http://worldnomads.com/members/memberscontactus.aspx Safe travels, almost 8 years ago

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    I want to arrange travel ins up to 12m from 4th Dec. I have some medical history to declare. what do I have to do to declare this?

    Hello - Katrina from WorldNomads.com We do not offer the option to declare your medical history as WorldNomads.com travel insurance does not provide cover for any pre-existing medical condition. You are still able to take out the coverage, however if your pre-existing condition is the cause of any expenses you incur and wish to make a claim for, then you will not be covered in that circumstance. A pre-existing medical condition is generally any condition, which you are aware of or have had treatment for before you buy your travel insurance. This includes any condition which you may have received treatment for before you extend your policy or can also include any condition, which your travel companion or family member may have or know of. The specific definition of pre-existing medical conditions does differ, depending on your country of residence. Please do read the policy description of coverage carefully, including the "terms with special meanings" and any exclusions to cover, to ensure that you understand what is covered (and not). You can also review this in our FAQs http://www.worldnomads.com/travel-insurance/travel-insurance-questions.aspx If you have specific questions about our coverage, please do contact our customer services team directly - http://worldnomads.com/contactus.aspx Safe travels, almost 8 years ago